Listening

Treating people as capable changes everything

Treating people as capable changes everything. Leaders often underestimate the power of their expectations. A self‑fulfilling prophecy in leadership is real, yet rarely acknowledged. When leaders believe in their team’s ability to perform, that belief alone can shift outcomes. Even more powerful is the leader’s confidence in their own ability to transform the team. Neeta’s …

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Timing of feedback matters | Influence story | Five-person system

Timing of feedback matters Timing of feedback matters. Even a well-intentioned feedback falls flat with wrong timing. Before you speak, ask yourself: Getting the timing right is just as important as the content of the feedback itself. Even the best feedback can miss the mark if delivered at the wrong moment. “Feedback, like rain, should …

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Autonomy at work | Career journeys | Reconnection

Autonomy at work Some people want autonomy to execute tasks in their own wayFor others, it means having the freedom to think independently and share ideasAutonomy might also mean choosing what they work on or whom they work with As a leader, you might believe you are giving autonomy to your team. In reality, your …

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A way to slow down | Leadership listening | To be a traveler

A way to slow down Take a walk with an elderly person, and you begin to slow down. Your pace of walking, thinking, and talking becomes more measured. Their company comes with a gift of presence. You notice the little things around you: longer pauses, silent companionship. Initially, it unsettles you. But gradually, you come …

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